), 7 of the Best Situational Interview Questions. Type: Part-Time Location: San Marcos, Texas. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. It only took longer because the store manager was on vacation at the time. Learn how to enable cookies. In-store pickup & free 2-day shipping on thousands of items. The process took 4 days. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. Second interview was with GM and other team members in the room. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. Interview questions come from a packet. 5 % More. Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. How to Recycle (or Trade In) Your Old Tech. The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . Would you like us to review something? Updated 7 days ago. Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. Salary information comes from 286 data points collected directly from employees, users, and past and present job … Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Basic questions regarding different customer-facing situations. Customer Service Specialist, Pacific Sales Burbank Store 1709. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Trained 2 new employees quarterly. It’s what sets us apart. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. I interviewed at Best Buy. Customer Service Specialist salaries at Best Buy can range from $9 - $18. I interviewed at Best Buy (Portland, OR) in November 2020. Took a few weeks to call me after the application. Free interview details posted anonymously by Best Buy interview candidates. View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. Forums. Other. The interviewing process was relatively easy. Save Job. Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. 530 N Victory Boulevard, Burbank, CA 91502. Getting an Interview. Experience. The process took 5 days. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. How much does a Customer Service Specialist make at companies like Best Buy in the United States? Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy - Chicago, IL. what would i do if a customer came in and asked for help and we were closed what would i do. A decision is made by the general manager. I applied through college or university. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. 7 % Employee Referral. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! The typical Best Buy Customer Service Specialist salary is $12. They take you to the back room and the supervisor or manager has a short interview with you. Glassdoor will not work properly unless browser cookie support is enabled. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. 78 % Neutral. 85 % In Person. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. Fairly easy and quick process. Two rounds. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. I applied online. I interviewed at Best Buy (McKinney, TX). See how your offer stacks up to other pay packages and negotiate confidently. Positive. It was fairly informal. I applied in-person. The process took a week. Check out the latest Best Buy Jobs, Our culture. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. I interviewed at Best Buy (Springdale, AR) in September 2020. Experiences relationship building and customer satisfaction. What is one good and bad thing about working for Best Buy? Average salary for Best Buy Customer Service Specialist in New York City: $12. 8 % Getting an Interview 231 Interview Reviews. Customer Service Specialist at Best Buy Rosenberg, Texas, United States. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. The process took 1 day. I interviewed at Best Buy. Glassdoor will not work properly unless browser cookie support is enabled. What Does a Customer Service Specialist Do? This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Very smooth interview. Your response will be removed from the review – this cannot be undone. Fast learner of operation programs. Experience 229 Ratings. Show Salary Details. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. They asked the same questions regarding life goals and intentions working for best buy. Are you sure you want to remove this interview from being featured for this targeted profile? 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