Step 2a: After you've logged in to the Duo Support Desk, click the Start Setup button to begin the enrollment process. Download the Duo Mobile app. ; Select the type of device you are adding. Select your country from the drop-down list and type your phone number. Create custom names for … Some authentication methods may be restricted by your organization's policy, or incompatible with some browsers or applications. If your organization uses email filtering, be sure to allow the sender firstname.lastname@example.org. At this time UNC Health only supports iOS (iPhone, iPad and Apple Watch), Android (Phone and Tablet) and Windows Phone devices for Two-Factor Authentication. Performed by you. Scroll down on the new user's details page to the "Phones" table and click Add Phone. Otherwise, contact your organization's Duo administrator if you ever need to change your phone number, re-activate Duo Mobile, or add an additional phone. Click on the Enrollment tab. Duo's self-enrollment process makes it easy to register your phone or tablet and install the application on your device. The "Bulk Enroll Users" tool won't send a new enrollment email to an existing enrolled user. ... Why am I not prompted to download Duo Mobile during self-enrollment? The second message has a code that the user can use to immediately add the account to their Duo Mobile app. Follow the platform specific instructions for your device: The "Continue" button is clickable after you scan the barcode successfully. Self-enrollment allows users to add themselves to Duo and walks them through setting up a device for two-factor authentication. The Essential Guide to Securing Remote Access, permitted groups for individual applications. Self Enroll in DUO and Add a Mobile Device On a computer, go to the Appstate Duo Self Enrollment page to start the self enrollment process. Enroll an additional phone or tablet for authentication. To test your account with Duo, click the Test Duo button below. You can use Device Options to give your phone a more descriptive name, or you can click Add another device to start the enrollment process again and add a second phone or another authenticator. Go to the Georgetown Duo enrollment page (new window). If you're enrolling a tablet you aren't prompted to enter a phone number. Download the Duo Mobile app from your phones App Store. Install the Duo Mobile App. Using your mobile phone's Duo Mobile application, scan the QR Code displayed on your screen on the enrollment website. Enroll Your Device and Turn on Two-Factor for Weblogin. The enrollment link expires after thirty days. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone or a phone call to your device (depending on your selection). It will also work if your device is in airplane mode. Sign in to the CUIMC Duo Enrollment form using your UNI account. Users can log into apps with biometrics, security keys or a mobile device instead of a password. Download the Duo Mobile app. Self-enrollment only takes two minutes and each user will only need to do it once. Type in the username. A user's enrollment in Offline Access using Duo Mobile will not be successful if the time is out of sync on their mobile device or on the Windows client. You can complete your enrollment by following the instructions here . These instructions can also be copied and pasted into an email to the user, if that's preferable. An enrolled user is an end user who accesses Duo-protected services or applications, who exists in Duo as a user with an associated two-factor authentication method. You will receive an activation link as part of Duo's enrollment … Enrolled users who have not activated a smartphone or other Duo Push-capable device can still authenticate using phone calls, SMS passcodes, and hardware tokens. Enhance existing security offerings, without adding complexity for clients. Your administrator can set up the system to do this via SMS, voice call, one-time passcode, the Duo Mobile smartphone app, and so on. An alternative to self-enrollment is to use Duo's automatic enrollment features to create users, associate them with devices, then generate a Duo Mobile activation link for each user. Mobile phones that cannot install the Duo app - such as older flip cell phones - can still be used for MFA. For example, if you configure the User Location policy setting to deny access to a country, then the policy will also block any of your users who attempt to enroll in Duo from that country via a bulk enrollment link. Duo's self-enrollment process makes it easy to register your phone or tablet and activate the Duo Mobile application so you can receive Duo requests via push notification and tap to approve and login. Step 1. d. These users still need to complete device enrollment and activation to fully use Duo. Once enrolled, they'll need Duo to access the Advising Appointment System, MyBill, and other campus services protected by the Central Authentication Service (CAS). TIP: This is the same account used for myColumbia or CourseWorks. Scan the QR Code to Activate Duo Mobile. Once a user opens the link on their device, or scans the QR code with the Duo Mobile app, the Duo account is added and the user is fully activated. Enrollment Instructions. Double-check that you entered it correctly, check the box, and click Continue. A user's enrollment in Offline Access using Duo Mobile will not be successful if the time is out of sync on their mobile device or on the Windows client. Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. To select all users, check the box next to the "Username" column header. Install the Duo Mobile App. The Duo Mobile can be installed from either an Apple of Android Phone. Activating the app links it to your account so you can use it for authentication. FedRAMP authorized, end-to-end FIPS capable versions of Duo MFA and Duo Access. KB FAQ: A Duo … By default, you will now be prompted to select one of two authentication options when logging into Brightspace. Search for the Duo Mobile app wherever you go to download apps (App Store, Google Play, etc.). All Duo MFA features, plus adaptive access policies and greater device visibility. If enabled by your administrator, you can add a new authentication device or manage your existing devices in the future via the Duo Prompt. If prompted, click Log in, and then authenticate with your NetID and NetID password. When you choose Email then the Duo users with email addresses who are not activated and who have a smartphone device attached are shown. Verifying your identity using Duo (with your phone or other mobile devices) prevents unauthorized access to an account even if the password has been compromised/stolen. Enrollment … Duo's self-enrollment process makes it easy to register your phone or tablet and install the application on your device. Common questions/issues. Note: A user's device must be assigned the type "Mobile" with a known device platform (i.e., any platform other than "Unknown") before that user can be sent an activation link. ... On your computer, click I have Duo Mobile in the authentication box. The selected users receive an SMS or email message with an activation link and QR code. The instructions below show how to enroll a smartphone with the Duo Mobile app —the recommended method. We’re here to help! Duo's self-enrollment process makes it easy to register your phone and install the Duo Mobile application on your smartphone or tablet. After installing the app on your device, return to the WashU 2FA enrollment wizard. Open Duo Mobile on your phone and press the "+" button. 1. Why do I not have the option to activate Duo Mobile or provide a device type when adding a device in the Self-Service Portal? The instructions below show how to enroll a smartphone with the Duo Mobile app —the recommended method. Activate Duo Mobile to link your account for authentication use. Duo prompts you to enroll when you log into a protected VPN, server, or web application. Administrators can create individual Duo users at any time (manual enrollment). Resending the email does not change the current enrollment link's expiration date. What would you like to do? Learn About Partnerships When finished selecting users and customizing the email, click the Send Email to Selected Users button. Not sure where to begin? Enroll Your Device and Turn on Two-Factor for Weblogin. You have never used the Duo Two Factor service with your Penn State Health username and need to register your smartphone or tablet to be your authenticator. You are now successfully enrolled in Duo Two-Factor Authentication. Sign up to be notified when new release notes are posted. Enabling Duo Mobile for your Vanderbilt Accounts. All Duo Access features, plus advanced device insights and remote access solutions. Click Or, have an activation link emailed to you instead. Choose the appropriate phone "Type" and "Platform" from the drop-down menus and enter a "Device name" (this field can be left blank). With a dedicated Customer Success team and extended support coverage, we'll help you make the most of your investment in Duo, long-term. The Duo Mobile app can generate passcodes without any sort of connectivity once it has been installed. 2. Desktop and mobile access protection with basic reporting and secure single sign-on. If this is the device you'll use most often with Duo then you may want to enable automatic push requests by changing the When I log in: option and changing the setting from "Ask me to choose an authentication method" to "Automatically send this device a Duo Push" or "Automatically call this device" and click Save. Duo Care is our premium support package. From a desktop or laptop … Duo Self-Service Portal Welcome to the Emory Duo Self-Service Portal. Select Mobile … Integrate with Duo to build security into applications. To resolve this: Sync the Windows client's time to an external NTP server. The Duo Mobile application for iOS and Android is also compatible with platform native text to speech and alternative navigation options. You'll see a notification bar at the top of the page indicating that some users who have an attached smartphone or tablet device have not yet activated Duo Mobile. “Duo’s solution was really easy to deploy and is simple to manage.”, Mark Schooley, Senior Director, IT Operations & Engineering, Box. We recommend using a smartphone for the best experience, but you can also enroll a landline telephone, a security key, or iOS/Android tablets. Login with Duo Mobile Generated Codes Enter your UVM NetID and password as normal, then click Login. 3. For a step by step guide to enroll in Duo and install the Duo Mobile App, see Guide - Duo Security - Self Enrollment - VPN Users. Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. If you use your smartphone for 2FA already, but not the Duo Mobile app, you may not have completed the full enrollment process when you started using 2FA. Enrolling Your Phone or Tablet in Duo Users will receive a self-enrollment email from Duo Security which will allow them to directly enroll from their mobile device. You can enter an extension if you chose "Landline" in the previous step. The import users feature differs from bulk enrollment in that it allows the admin to supply additional user details (e.g., entries can be created already populated with a phone number and device platform, group memberships, multiple devices, etc.). Duo usernames are not case-sensitive and are normalized to lowercase. Go to the Duo Enrollment and Device Management page. You should see a confirmation message displayed (you’ll […] The mobile app is free, has a very small footprint, and gives you simple, free options: (1) press 'accept' on your phone from a "Duo Push", or (2) generate a "Duo Mobile" passcode (6-digits), and enter it after your username and password to complete sign-in. The sent message will have a non-editable header added, informing the user it's an automated message sent by Duo and to contact their organization's Duo admins or IT support group with any questions. On your mobile device, download and install the free Duo Mobile app from your device’s app store. You need Duo. Scan the QR Code to Activate Duo Mobile. The automatic enrollment features are Directory Sync and Import Users. In order to use Duo Push, users will need to install the Duo Mobile app on their devices and then add their Duo account to the app. They can't be used to access devices or applications using Duo two-factor authentication. Follow all directions for downloading and installing the Duo Mobile app to … Explore research, strategy, and innovation in the information security industry. If your organization uses e-mail filtering, be sure to allow the sender email@example.com. To begin enrollment, click the Enroll button below. Use of University authentication systems are in accordance with the University’s Acceptable Use Policy and Duo’s Terms and Conditions. If the device you're activating is a phone (with a phone number), you'll see two text messages that you can send. Step Two: Choose Your Authentication Device Type, receiving SMS passcodes or approving logins via phone call. Upon logging into a Duo-protected site, you will be required to perform an additional authentication step via Push notification to a smart phone or tablet, SMS text, or phone call. What is Duo? Method #1 Computer and mobile phone in hand (easiest method): 1. Hear directly from our customers how Duo improves their security and their business. Follow the steps in this document to enroll your mobile phone. We update our documentation with every product release. Follow all directions for downloading and installing the Duo Mobile app to … Enroll your University account in Two Step and setup your mobile devices. Reactivate Duo Mobile on an existing phone number (convenient for upgrades). Click on the Enrollment tab. Duo provides an Import Users feature that can import user information from a properly formatted CSV (comma-separated values) file. You will be … Log in with your MyAccess ID and password. Search for the Duo Mobile app wherever you go to download apps (App Store, Google Play, etc.). DUO enrollment can be performed via the DUO Device Management Portal(DMP linked below). If you know the device is a smartphone but aren't sure exactly what the platform is, choose "Generic Smartphone" and the actual platform will be set when the user completes Duo Mobile activation. Alternatively, you might receive an email from your organization's Duo administrator with an enrollment link. The Duo Mobile app icon looks like this: Step 2: Enroll your mobile device. c. Tap the + button in the upper right of the app screen. Larger organizations may prefer one of the automatic enrollment options, like synchronizing users from an external Microsoft directory. Then scan the barcode on the screen by directing the camera of your mobile device towards the barcode. Verify the identities of all users with MFA. To begin enrollment, click the Enroll button below. After installing our app return to the enrollment window and click I have Duo Mobile installed. After you have opened the message you can click on the link provided and your device should register with your Duo account. See All Resources a. Duo provides secure access for a variety of industries, projects, and companies. Duo is a user-centric access security platform that provides two-factor authentication, endpoint security, remote access solutions and more to protect sensitive data … Launch the App Store and search for Duo Mobile. Click here for enrollment instructions. Was this page helpful? In order to use Duo Push, users will need to install the Duo Mobile app on their devices and then add their Duo account to the app. From the Duo Mobile app on your phone, the app will use your phone's camera to capture the QR code displayed on the computer page "Activate Duo Mobile…" Hit "Continue" on the computer screen. Self enrollment is recommended for those who intend to use the the Duo mobile app on their smart phone as their primary method for 2-factor authentication. Once you've enrolled in Duo you're ready to go: You'll login as usual with your username and password, and then use your device to verify that it's you. Manage Devices Instructions. Open the Duo Mobile app on your device. The first has a link that helps the user install Duo Mobile. Do not apply any global restrictions that could prevent user enrollment. Multi-Factor Authentication (MFA) Documentation: Enrollment Guide (Page 4 of 7) 6. Click Start setup to begin enrolling your device. Without it you'll still be able to log in using a phone call or text message*, but for the best experience we recommend that you use Duo Mobile. Visit the Duo website. You will need to do this from a tablet or computer. DUO enrollment is a required process to begin using DUO protected services. Don't forget: To access This guide you will need to login with your DPS Google Account. Click Send me a Push to give it a try. Now that you're enrolled, your smartphone can be set to receive push notifications or codes within the Duo Mobile … Follow the Activating Duo Mobile After Enrollment instructions below to send activation links to your imported users. You can change the activation code expiration by entering a different value. It combines something you know (your password) with something you have on hand (a phone or token code). For detailed steps, refer to Install the Duo Mobile App. Click the Activate Duo Mobile link in the "Device Info" section. 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